Senokian, the Coventry (UK) based applications hosting and open source
specialist, today announced the launch of its new web-based contact and
sales management system, Tactile CRM.
Aimed at small businesses the product helps companies manage their
sales leads, contacts and emails in one easy to use, fully hosted
system.
Many small businesses have been slow to embrace traditional Customer Relationship Management (CRM) due to complexity and cost. Tactile
aims to make CRM easy for organisations to adopt, enabling them to
manage and track sales, leads, prospects and even emails in one place. Tactile's dashboard
gives a visual overview of the current sales pipeline enabling sales
teams to maximise their efforts on the deals they are most likely to
win.
With this key information in one place business can avoid
unnecessary and unprofessional confusion when engaging with customers.
Information previously available only to individual team members is now
shared across the whole department or company, providing unparalleled
transparency and insight.
Senokian's development of Tactile CRM
was driven by real world business requirements and demands. Having
worked with local businesses in a range of industries, Senokian built Tactile CRM
to meet the issues faced by sales and admin staff in their day to day
life. Drawing on the expertise that Senokian gained from building and
implementing bespoke systems for larger clients, it was able to build
an easy to use, affordable system that can be used to replace homegrown
spreadsheets and paper-based processes that small businesses must
evolve from.
With a free trial for organisations to test the
system and several payment plans (start from as little as 6 per month),
Senokian have already signed up clients across the UK, US and Australia.
Peter
Bates, Managing Director from LCA said, "We didn't have anything in
place before we started using Tactile to manage our customer data and
information about people we would like to work with. Now we have
Tactile I don't know how we ever survived!"
We will have an In-Depth Review of Tactile CRM real soon now!